Service Change Snakes and Ladders

This unique interactive learning session uses bespoke, oversized snakes and ladders boards and game pieces to combine learning with game play. Participating teams explore the process and pitfalls of real-life service change scenarios. Participants’ progress in the game leads to group learning sections and exercises.

• Understand the practical implications of legal and regulatory requirements for service change, including new regulations introduced in January 2024.
• Understand the appropriate regional and national assurance requirements for each stage of a service change proposal.
• Be clear on the interdependencies between stages of a service change, including the role of continuous involvement with patients and the public.
• Have a strong understanding of the wide range of stakeholders to involve in a service change, and at what stage to involve them.

• Full day session
• Available in-person only